Your essential guide to campus operations during the year-end shutdown

25 Nov 2022
Your essential guide to campus operations during the year-end shutdown

Information from UNSW’s Estate Management on what’s open and closed during the holidays.

The UNSW year-end break begins at 5pm, Tuesday 20 December 2022, and the University will reopen on Tuesday 3 January 2023. As in previous years, Estate Management (EM) is implementing streamlined building access and a reduction in normal services during this period. 

Following is a summary of the building access arrangements and services available during the UNSW year-end break:

EM help desk

The EM help desk phone number 02 9385 5111 will continue to operate 24/7 during the year-end period. Any emails sent to will be responded to when the University re-opens on Tuesday 3 January 2023.

Building Access

All buildings on campus will operate in secure mode. These are the same arrangements that were in place last end of year break and access is restricted to those with correct approvals in place.  A student or staff card, with the required level of access, is needed to access buildings.

In addition, some spaces within buildings may be locked down at the request of the Faculty or Division. These areas will be inaccessible to students and staff.

Staff and HDR students must have permission to be on campus, with approval required from their Dean or Divisional Head, or their delegate.

If you have been granted approval to be on campus and you currently do not have access, please arrange for your manager or admin team to request the access by emailing before Thursday 15 December 2022. After this date we cannot guarantee access will be added to the card. During the year-end period there will be no ability to add access to your card. 

The Law Library will remain open, with reduced operating hours from 9am to 5pm daily (except on Christmas Day), for students who want to come to campus during the year-end period.


There will be a full clean of all buildings at the end of the year. The last full clean will be the night of Tuesday 20 December 2022. Kitchen areas, bathrooms and general waste bins will be serviced daily on the floors only in buildings where staff and students are occupying.

There will be no other cleaning services during the UNSW year-end period. The full cleaning service will recommence at the end of the UNSW year-end break.

Waste Collection

There will be no scheduled waste collection for buildings during the year-end period. Waste collection will occur for all buildings directly prior to, and at the conclusion of, the UNSW year-end break.

General waste collection from external collection points will continue as normal, excluding public holidays. Paper and cardboard waste will not be collected during the UNSW year-end period.

Chemical waste collection is not scheduled during the year-end period unless specifically requested as urgent. The last scheduled chemical waste collection for 2022 is Thursday 15 December 2022. Biological waste will only be collected from the bio-dock waste room during the year-end period, excluding public holidays. Permanent skip bins will not be serviced during the UNSW year-end period unless arranged prior to the break.

Air Conditioning

During the year-end period, air conditioning will continue to be provided for business-critical requirements. Areas that are non-research critical spaces (such as office areas) will not have air conditioning, unless an exemption has been requested. For buildings with standalone air conditioning systems, these will operate as normal. All other units will operate on after-hours mode which will require push button activation.


Lights will be switched off for all buildings. Lighting can be switched on manually if required. A selection of lighting around campus will remain active for security purposes.


UNSW Security Services will continue to operate 24/7 throughout the year-end period. For assistance during this time visit the Gate 2 Security Office (High Street). Alternatively, please call 9385 6000 or in an emergency, please call 9385 6666.

Emergency Contacts

If you are a designated emergency contact (after hours) within your faculty, school, division or business Unit, please ensure you update your EM Business Partner with your contact information prior to the year-end period. If any emergency contacts are not available during the year-end period, please supply your EM Business Partner with alternative contact information prior to the year-end break.

Major Incident Response Team

The Major Incident Response Team (MIRT) will continue to operate throughout the period uninterrupted. For any emergencies or incidents please contact the Security Control Room on 9385 6666.

Mail Centre

The mail centre will be closed during the UNSW year-end break. It will close at 4.30pm Tuesday 20 December 2022 and reopen 8am Tuesday 3 January 2023. For mail to be sent out and courier bookings, the last collection will be Monday 19 December 2022. Incoming mail to UNSW will be suspended during these dates.


Relocations are available if arranged with General Services, with an Archibus request submitted no later than Thursday 15 December 2022. Requests submitted after the 15 December will not be actioned during the year-end break. Furniture re-use is not available during the UNSW year-end break.


Grounds contractors will be on campus throughout the year-end period, except for public holidays.

Estate Management appreciates your cooperation during the shutdown period.

We wish all our stakeholders a happy, safe and relaxing festive season and look forward to welcoming you back to campus in 2023.

For more information, please contact Estate Management:

T: 02 9385 5111