Is it time you updated your email application?

UNSW is updating staff email applications

To continue accessing UNSW email, some staff may be required to update their software. 

What is happening? 

From 1 October 2022, Microsoft will implement global changes to their Microsoft Office 365 services, to prevent the use of insecure login methods (known as legacy authentication), typically associated with the use of older email applications. 

To avoid significant disruption to our students and staff, and to allow us to provide effective support to impacted individuals, the University will progressively move away from applications that use legacy authentication, to applications that use modern authentication and support multi-factor authentication. 

Some individuals may still be using email applications set up many years ago, such as Outlook (2013 or earlier) and Mac Mail (Mac OS 10.13 or earlier). 

These earlier versions of applications: 

  • do not support secure logins 
  • expose accounts to potential password compromise
  • expose UNSW by allowing attackers to bypass security controls like multi-factor authentication.  

What do I need to do? 

To continue accessing your UNSW emails, impacted staff need to review and update their application to a version that supports modern and secure authentication. Alternatively, they can move to a university-recommended application that supports modern authentication. The Cyber Security website contains FAQs and guides to update to supported email applications based on your device.  

How will I know if I’m impacted? 

Communication will be sent directly to affected staff in the coming weeks with further instructions.