Introducing Benestar - the new Employee Assistance Program

04 Apr 2018

The Employee Assistance Program (EAP),​ previously provided by Davidson Trahaire Corpsych​, has a new name and a new brand. Benestar, which means ‘wellbeing’ in Catalan, captures the essence of the shift towards holistic health and wellbeing for employees.   

Benestar​ now provides free confidential counselling, coaching and wellbeing services for all UNSW staff and their eligible family members. The service can help you achieve lifestyle, work, personal and family goals and assist you with managing work and life experiences, iss​ues or concerns that arise from time to time. ​ 

Your wellbeing at work is crucial in helping you achieve your full potential. To help you stay healthy and happy at work, the University offers a wide range of benefits, services and facilities ranging from flexible working to counselling services. 

​It’s easy to get started and once you’ve registered you’ll have secure access on any device to the portal and the BeneHub app.​​ 

Set up your own personal account 

  1. Visit www.benestar​.com and go to the BeneHub Login​ 

  1. Enter your company details​: 

  1. ID: UNSW 

  1. Token: UNSW01​ 

  1. Provide a few simple details and create your own password 

To have access to this information while you're on the go, download the free Benestar app from the App Store or Google Play - just search for Benestar. 

What you can access​ 

MyCoach for individuals 

The MyCoach program provides coaching and support to help you manage challenging issues and enhance your wellbeing both in the workplace and in your personal life. This could include: 

  • suggestions on how to improve your work relationships 
  • help defining some strategies to create a better work-life balance 
  • support in managing mental health issues for you or your family
  • guidance related to parenting or family issues 

MyCoach for people leaders 

MyCoach provides proactive strategies, options and approaches to effectively support you and your team through workplace issues and challenges. The trained MyCoach consultants have expertise and experience in people management issues, and can assist you with situations such as: 

  • an employee with problems impacting on work performance or behaviour 
  • interpersonal conflict 
  • a distressed or troubled employee 
  • assisting an employee to cope with change 
  • difficulties with team functioning 

My Coach can also provide advice on how to refer your staff to Benestar.​​​ 

BeneHub - online resource library 

You can access a vast library of health and wellbeing resources anywhere, anytime from your preferred device. It is available 24/7 from your computer or tablet via the website, or on your mobile via our app.​ 

To find out more about the services available, read the Benestar brochure or the BeneHub user guide.​​