Service arrangements during UNSW Shutdown

12 Dec 2018
UNSW library building

During the UNSW shutdown period - Wednesday 19 December 2018 to Wednesday 2 January 2019 - the following service arrangements will be in place.

Building access

Building entries across campus will be secured and operate on weekend access mode from 12pm on Wednesday 19 December 2018 until Wednesday 2 January 2019. If you need to access your office after noon that day, please ensure you have 24/7 access and you carry your staff card with you to re-enter buildings.

For Library (F21) and Law Library (F8) access, please refer to the UNSW Library website

Employees and students who currently have 24/7 weekend access will be able to access buildings during the shutdown period. If you wish to restrict access to all employees and/or students to your area during this period, then a lockdown will be required. If a lockdown is requested, it is essential to advise your employees and students of these arrangements, as if they attend, they will be refused entry. Please contact Security Systems on extensions 57978 or 56043 to discuss access requirements or email


UNSW Security Services will continue to operate 24/7 throughout the shutdown period. For assistance during this time please call 02 9385 6000. In an emergency, please call 02 9385 6666.

Emergency contacts

If you are a designated emergency contact (after hours) within your Faculty/School or Division/Business Unit, please ensure you update Security & Traffic Management with your contact information over the shutdown period.

If any emergency contacts are not available during the shutdown period, please supply Security & Traffic Management with alternate contact information via email to


There will be a full clean on the morning of Wednesday 19 December.

On Thursday 20 December, office bins will be emptied, kitchen areas will be cleaned, carpets will be spot cleaned, and toilets will be serviced.

For the remainder of the shutdown period, services will continue as per 20 December but only in areas where employees have an official exemption to work.


Indoor bins will be emptied in offices where staff have an official exemption to work during the shutdown.

General waste collection will continue as normal; weekends and public holidays are excluded.

Paper waste will be collected from high volume areas on Saturday 22 December and Saturday 29 December.

Hazardous waste collection is not scheduled during the shutdown period unless specifically requested as urgent. The last scheduled chemical waste collection for 2018 is Thursday 13 December. Biological waste will be collected from the Bio-dock waste room only during the shutdown, excluding public holidays.

Permanent skip bins will be serviced as normal, weekends and public holidays are excluded.

Estate Management help desk

The Estate Management help desk phone number (02 9385 5111) will continue to operate 24/7 during the UNSW shutdown.

Any emails sent to will be responded to when the University re-opens on Wednesday 2 January 2019.  

Air conditioning

Air conditioning is not provided during the shutdown period except for business-critical requirements.


The mailroom will be closed during the shutdown period and reopen on Wednesday 2 January 2019. All mail received over this period will be held by the Australia Post outlet on site.


Grounds contractors will be on campus throughout the shutdown period, except for public holidays.

More information

For more information, please contact Estate Management on 02 9385 5111 or