UNSW’s Employee Assistance Program (EAP) provider offers many other services beyond counselling.
Converge provides free coaching and wellbeing services for all for UNSW staff and their immediate family members.
It offers eight streams of health and wellbeing services:
- employee counselling
- manager support
- career coaching
- conflict support
- nutrition support
- financial coaching
- family counselling
- legal support.
Staff and their families can access up to six appointments per year for each of these services.
How do you access Converge?
1. Phone for an appointment
Call Converge on 1300 687 327, available 24/7.
2. Live Chat
You can access the Live Chat feature on the Converge website or app.
3. Website
Visit the Converge International website and click the Book Appointment button. You will need to enter our organisation code: UNSWUNSW.
4. Converge app
The app is included as part of our EAP program and is free to use. Search for “Converge International” in the App Store or Google Play store. You will need to enter our organisation code to create your account when setting up the app: UNSWUNSW.
More about the Converge app
In addition to the services provided by counsellors and coaches, the Converge app is a comprehensive wellbeing management tool. It contains a library of articles, videos and podcasts, a health dashboard where you can track your mood, sleep, weight, activity and heart health, and a set of challenges you can use to improve your wellbeing. You can also book an appointment or launch the Live Chat feature in the app.
To find out more about Converge, please visit our Wellbeing website.
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